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Washington Apple Health (Medicaid) Behavioral Health Services Only (BHSO) 자주 묻는 질문

If you are not enrolled in the Washington Apple Health (Medicaid), you may be eligible. To find out if you qualify visit wahealthplanfinder.org or call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604.

If you are currently enrolled in Apple Health (Medicaid) and would like to change to UnitedHealthcare Community Plan we can help. 

There are several ways to switch your plan:

For more information on Washington Apple Health (Medicaid), visit the Washington State Apple Health website.

Currently, this plan is available in all counties, but UnitedHealthcare Community Plan only offers the plan in the following counties: Clallam, Cowlitz, Grays Harbor, Island, Jefferson, King, Kitsap, Lewis, Mason, Pacific, Pierce, San Juan, Skagit, Snohomish, Thurston, Wahkiakum, and Whatcom.

Members of Washington Apple Health (Medicaid) will receive two ID cards

One from UnitedHealthcare Community Plan and one from Washington State called your ProviderOne ID card. Every family member enrolled in the plan should have his or her own ID cards.

Washington Member ID Card
You will need your UnitedHealthcare Community Plan ID card and your ProviderOne card for all visits to the doctor, hospital, and pharmacist. If you haven't received your ID cards within one week of your effective date of enrollment with UnitedHealthcare Community Plan, please contact Member Services, at 1-877-542-8997. 청각 또는 언어 장애가 있는 경우, 다음의 TTY로 전화하십시오: 711 Washington Medicaid Member ID Card

새로운 카드를 보내드리겠습니다. Please contact Member Services toll-free, at 1-877-542-8997. 청각 또는 언어 장애가 있는 경우, 다음의 TTY로 전화하십시오: 711. You can also go to myuhc.com/communityplan, register, and print a copy of your card.

If you move, you will need to contact one of the following agencies to let them know your new address.

Washington Apple Health (Medicaid) – Family Coverage, with Premium (SCHIP) or Foster Care Please visit wahealthplanfinder.org or call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604.

Washington Apple Health (Medicaid) –Blind/Disable please call your DSHS Community Service Office (CSO) or if you do not know the number in your area, call DSHS toll free, at 1-877-501-2233, Monday–Friday, 8 오전 to 5 오후 If you are hearing or speech impaired, call TTY/TDD 1-800-848-5429.

UnitedHealthcare Community Plan

1111 3rd Ave, Suite 1100
Seattle, WA 98101

Medicaid is a program funded by the federal and state governments, which pays for medical care for those who can't afford it. Washington Apple Health (Medicaid) is Washington State’s Medicaid managed care program for Adults and Families.

To see if you qualify please visit wahealthplanfinder.org or call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604.

For more information about eligibility or for additional information on Washington Apple Health (Medicaid) information, please visit the Health Care Authority website.

You can apply for Washington Apple Health (Medicaid) on any computer with an internet connection at Washington Healthplanfinder, wahealthplanfinder.org.

When you're ready to apply, you'll need this information:

  • Your household monthly income.
  • The Social Security numbers and dates of birth for each member of your household.
  • Your immigration information, if that applies to you.

It should take about 45 minutes to apply online — and you'll get a response right away. If you need additional assistance, you can call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604 or visit wahealthplanfinder.org to find a list of in-person assisters in your area that can help you apply.

See the Health Care Authority website for more information on how to apply for Washington Apple Health (Medicaid).

We are available and eager to hear from our members about any questions, complaints or concerns you may have. If you have a grievance, please call Member Services toll-free, at 1-877-542-8997. 청각 또는 언어 장애가 있는 경우, 다음의 TTY로 전화하십시오: 711.

If Member Services can't resolve your grievance, or if you aren't happy with the response you get, please send your grievance in writing to:

Grievance Coordinator
주의: Appeals and Grievance
P.O. Box 31364
Salt Lake City, UT 84131-0364

편지에 귀하의 이름, 주소, 가입자 ID 번호, 불만사항의 사유 및 중요하다고 생각되는 기타 정보를 기재해 주시기 바랍니다.

For more information, see the Grievance and Appeals Process

If you have questions about grievances and appeals, please call us toll-free, at 1-877-542-8997. 청각 또는 언어 장애가 있는 경우, 다음의 TTY로 전화하십시오: 711.

사기와 남용은 심각한 범죄입니다. 법에 따라 처벌을 받을 수 있습니다. You can report fraud or abuse by calling Member Services. Or call 1-866-242-7727. You do not have to give or leave your name.


For more information or to report online go here.

잘못된 정보를 보고하려면 provider_directory_invalid_issues@uhc.com으로 이메일을 보내주십시오. 이 이메일 사서함은 가입자가 온라인 또는 서면 주소록에 있는 인구통계(주소, 전화 등) 정보의 잠재적 오류를 보고할 수 있도록 마련된 것입니다. 이 메일 사서함을 통해 문제를 보고하면 의료 서비스 제공자의 진료실에 연락하여 주소록에 기재된 모든 인구 통계 데이터를 확인합니다. 확인하는 데에는 약 30일이 소요될 수 있습니다. 또한 개인은 전화를 통해 잠재적인 부정확성을 보고할 수도 있습니다. UHC Members should call the number on the back of their ID card, and non-UHC members can call 1-888-638-6613 TTY 711.

Washington Apple Health / UnitedHealthcare logos

자세히 알아보기

Apple Health (Medicaid) Behavioral Health Services Only (BHSO)

가입 정보

Visit Washington Healthplanfinder site for more information on eligibility and enrollment

워싱턴 Healthplanfinder

전화 문의:
1-855-923-4633 / 1-855-627-9604 / TTY: 711

통역 서비스

미국 수화 등 통역 서비스를 또한 지원해 드릴 수 있습니다. 

전화 문의:
1-877-553-0098 / TTY: 711

월요일 - 금요일 8:00 오전 - 5:00 오후(현지 시간)

가입 방법
세부 정보

The Washington Behavioral Health Services Only (BHSO) plan specialists can answer questions and help you enroll.

전화 문의:
8:00 오전 to 5:00 오후 pacific time, Monday – Friday

통역 서비스

미국 수화 등 통역 서비스를 또한 지원해 드릴 수 있습니다. 

전화 문의:
1-877-553-0098 / TTY: 711

월요일 - 금요일 8:00 오전 - 5:00 오후(현지 시간)

가입자 정보

가입자 전용 웹 사이트에 액세스할 수 있습니다. ID 카드 등을 인쇄하실 수 있습니다. 아래의 당사 핸드북을 참조하십시오.

가입자 웹사이트

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